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Where did you subscribe?

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Cancelling a website subscription

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We do it for you — send one email

  1. 01Email us from the address you subscribed withThat is how we find the subscription without asking for anything sensitive.
  2. 02Add the last 4 digits of the cardThat is how we find the subscription without asking for anything sensitive.
  3. 03We confirm and stop the billingYou get a written confirmation. Access stays live until the paid period ends.

Important

Refunds are processed within 12 hours and should show up on your card within 10 days, depending on your bank. If you have not received it by then, please contact us again. Mistaken charges will be fully refunded.

Cancelling an App Store subscription

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Apple owns this billing — cancel in Settings

  1. 01Settings → your name → SubscriptionsOn iPhone or iPad. Apple lists every active subscription there.
  2. 02Pick PDF Scanner and tap Cancel SubscriptionIt takes effect at the end of the current billing period.
  3. 03We confirm and stop the billingYou get a written confirmation. Access stays live until the paid period ends.

Important

If you delete the app, your subscription will not be cancelled.

Cancelling a Google Play subscription

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Google owns this billing — cancel in Play

  1. 01Play Store → profile → Payments and subscriptionsThat is how we find the subscription without asking for anything sensitive.
  2. 02Tap Cancel subscriptionAccess continues until the end of the period you already paid for.
  3. 03Refunds go through Google PlayUse the refund form in your order history, and copy us in so we can confirm it.

Important

If you delete the app, your subscription will not be cancelled.

Send it here

One email is enough. We reply from a human inbox, usually well inside the 12-hour window.

Write to support